![]() You'll see 'Invalid Token' if that email has expired.įix 1: Resend yourself the reset password email. Known Cause 1: Reset Password emails are only valid for 30 minutes. Known Cause 1: A 'login not found' error when resetting your password means we don't have an account under that email address.įix 1: Verify you are using the correct email, or, if you do not have an account you can create one at Known Cause 2: Applying the gift code in the incorrect place.įix 2: Gifts must be applied to accounts at /redeemįix 3: Please reach out to us at and we'll be able to help. Please sign into your account at then go to /redeem to redeem your gift. Known Cause 1: Trying to apply Gift in Apple App Store or Google Play Storeįix 1: Gift's must be applied on our website. #ROUTECONVERTER VERSION THAT DOES NOT CRASH PRO#Known Cause 2: Upgraded through the app but the Pro features are not synced.įix 2: Go to Profile > Settings icon ( ) > Restore in-app purchases. Known Cause 1:Upgraded on the website instead of the appįix 1: Sign out of the app then sign back in with the email address you used to upgrade. If you do not receive a reset password email, the email you used may not be linked to an account. ![]()
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